Privacy Policy

KK Inc. (“KK”, “we”, “us” or “our”) is a company based in Yokohama, Japan. We take privacy and security seriously and are bound by Japan’s Act on the Protection of Personal Information (the “Act”). This Privacy Policy explains how we collect, use, share, and protect your Personal Information (as defined in Article 2 of the Act) when you use our websites and services.

How We Collect and Use Personal Information

When you order or register on our website, we may collect the following:

• Name, email address, mailing/shipping address, and phone number
• Payment information (e.g., credit/debit card details) processed via our payment providers
• Other information necessary to provide our services

We use Personal Information to:

• Verify your identity and manage your account
• Process orders, ship and deliver products
• Carry out transactions and provide customer support, maintenance, and after-sales service
• Notify you about services, policies (including Terms of Use and this Privacy Policy), and updates
• Improve our services and your website experience
• Prevent illegal or inappropriate access or activities and protect our rights and those of third parties

Because many products ship directly from our suppliers, we share only the necessary Personal Information with the relevant supplier(s) and logistics providers (e.g., DHL) to fulfill and deliver your order.

Who Sees Your Personal Information

We do not sell or trade Personal Information. We may share Personal Information with trusted partners solely to the extent necessary to operate our website, fulfill orders, conduct our business, or serve customers, including:

• Website hosting and infrastructure partners
• Suppliers that fulfill your orders
• Logistics and delivery providers
• Payment processors and fraud-prevention services

These parties are required to keep your information confidential and to use it only for the purposes we specify.

We may also disclose information (including Personal Information) if required by law (e.g., subpoenas, court orders, bankruptcy proceedings) or when we believe disclosure is necessary to protect our rights, comply with legal processes, or prevent losses.

Security of Your Personal Information

Your Personal Information is stored on secure systems with access limited to authorized personnel who are obligated to keep it confidential. All sensitive and payment information transmitted between your device and our checkout is protected using SSL/TLS encryption.

• We implement safeguards when you place an order or submit/access your information.
• All transactions are processed through a secure payment gateway; we do not store full payment card data on our servers.

Your Rights: Disclosure, Correction, and Suspension of Use

Subject to the Act, upon your request we will, without delay, confirm and disclose to you the Personal Information we hold about you, or inform you if we do not hold such information.

If you request correction, addition, deletion of content, or suspension of use of your Personal Information on reasonable grounds under the Act, we will conduct an appropriate investigation, determine the necessary measures (including correction or suspension), and notify you of our decision.

Request for Deletion

You may request deletion of Personal Information in accordance with the Act. Please contact us by email as described below; we will respond without delay in line with our legal obligations.

Inquiries

Amendments to This Privacy Policy

We review our handling of Personal Information from time to time and may amend this Privacy Policy as necessary. We will post updates on our website and, if required by the Act, notify you by email and obtain your consent where applicable.

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